Our Mission - 100% Customer Satisfaction
We strive to create long lasting and mutually beneficial relationships with our customers. We know we can only accomplish this by maintaining an unyielding commitment to quality, variety, and world-class customer service. Providing healthy animals is the most important thing for our customers and their customers. To that end we never stop looking for ways to improve our techniques and enhance our knowledge.
Our Vision - 100% Sustainability
The only way to realize this is to be fully committed to increase the availability of captive bred animals and to provide funding and equipment for sustainable collection training and practices. We source our animals from suppliers that are responsible and committed to the long term future of the industry. If we all work together, we can make this vision a reality.
Our Approach - 100% Focus, Commitment and Effort
Every day, our staff comes to work ready to take on the challenge of caring for these creatures and fulfilling our obligations to our customers. There are no shortcuts and there are no cheat codes. Precise acclimation, diligent monitoring and maintaining of optimal water quality, ensuring a nutritious diet for the animals, delicate handling and careful preparation for transport all take tremendous focus, commitment and effort. That is what we expect from our staff and that is how we set out to provide our customers with the healthiest animals possible.